Edits history of script submission #8992 for ' Get All Tickets By Status (freshdesk)'

• nativets

  Ap­pro­ved version

  Edit in Windmill

  Embed

  type Freshdesk = {
  	apiKey: string
  	baseUrl: string
  }
  
  export async function main(
  	resource: Freshdesk,
  	status: 'Open' | 'Pending' | 'Resolved' | 'Closed'
  ) {
  	// Map status to corresponding Freshdesk status code
  	const statusMap: { [key: string]: number } = {
  		Open: 2,
  		Pending: 3,
  		Resolved: 4,
  		Closed: 5
  	}
  
  	// Get the corresponding status code
  	const statusCode = statusMap[status]
  	if (!statusCode) {
  		throw new Error(`Invalid status: ${status}`)
  	}
  
  	// Remove the trailing slash from base URL.
  	const baseUrl = resource.baseUrl.replace(/\/$/, '')
  
  	// Base64 encode the API key with a colon and 'X'
  	const encodedKey = btoa(`${resource.apiKey}:X`)
  
  	// Construct the query parameter and encode it
  	const query = encodeURIComponent(`"status:${statusCode}"`)
  
  	const endpoint = `${baseUrl}/api/v2/search/tickets?query=${query}`
  
  	const response = await fetch(endpoint, {
  		method: 'GET',
  		headers: {
  			Authorization: `Basic ${encodedKey}`,
  			'Content-Type': 'application/json'
  		}
  	})
  
  	if (!response.ok) {
  		throw new Error(`HTTP error! status: ${response.status}`)
  	}
  
  	const data = await response.json()
  
  	return data.results
  }
  

  Submitted by hugo697 652 days ago