Edits history of script submission #16252 for ' Download a statistic (gorgias)'

• bun

  Ap­pro­ved version

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  //native
  type Gorgias = {
    username: string;
    apiKey: string;
    domain: string;
  };
  /**
   * Download a statistic
   * Download CSV-formatted data of a statistic.
   */
  export async function main(
    auth: Gorgias,
    name:
      | "overview"
      | "total-tickets-created"
      | "total-tickets-replied"
      | "total-tickets-closed"
      | "total-messages-sent"
      | "total-messages-received"
      | "median-first-response-time"
      | "median-resolution-time"
      | "total-one-touch-tickets"
      | "support-volume"
      | "resolution-time"
      | "first-response-time"
      | "tickets-created-per-hour-per-weekday"
      | "tickets-per-tag"
      | "tickets-created-per-channel"
      | "tickets-created-per-channel-per-day"
      | "tickets-closed-per-agent"
      | "tickets-closed-per-agent-per-day"
      | "messages-sent-per-macro"
      | "satisfaction-surveys"
      | "latest-satisfaction-surveys"
      | "intents-occurrence"
      | "intents-overview"
      | "intents-breakdown-per-day"
      | "revenue-overview"
      | "revenue-per-agent"
      | "revenue-per-day"
      | "revenue-per-ticket"
      | "automation-overview"
      | "automation-flow"
      | "automation-per-channel"
      | "self-service-overview"
      | "self-service-flows-distribution"
      | "self-service-product-with-most-issues"
      | "self-service-top-reported-issues"
      | "self-service-most-returned-products",
    body: {
      filters: {
        channels?: string[];
        period?: { end_datetime: string; start_datetime: string };
        score?: number[];
        integrations?: number[];
        agents?: number[];
        tags?: number[];
      };
    },
  ) {
    const url = new URL(
      `https://${auth.domain}.gorgias.com/api/stats/${name}/download`,
    );
  
    const response = await fetch(url, {
      method: "POST",
      headers: {
        "Content-Type": "application/json",
        Authorization: "Basic " + btoa(`${auth.username}:${auth.apiKey}`),
      },
      body: JSON.stringify(body),
    });
    if (!response.ok) {
      const text = await response.text();
      throw new Error(`${response.status} ${text}`);
    }
    return await response.text();
  }
  

  Submitted by hugo697 235 days ago