Edits history of script submission #16293 for ' Update a ticket (gorgias)'

  • bun
    One script reply has been approved by the moderators
    Ap­pro­ved
    //native
    type Gorgias = {
      username: string;
      apiKey: string;
      domain: string;
    };
    /**
     * Update a ticket
     *
     */
    export async function main(
      auth: Gorgias,
      id: string,
      body: {
        assignee_team?: { id?: number };
        assignee_user?: { id?: number };
        channel?:
          | "aircall"
          | "api"
          | "chat"
          | "email"
          | "facebook"
          | "facebook-mention"
          | "facebook-messenger"
          | "facebook-recommendations"
          | "help-center"
          | "instagram-ad-comment"
          | "instagram-comment"
          | "instagram-mention"
          | "instagram-direct-message"
          | "internal-note"
          | "phone"
          | "sms"
          | "twitter"
          | "twitter-direct-message"
          | "yotpo-review";
        closed_datetime?: string;
        customer?: { id?: number; email?: string };
        external_id?: string;
        from_agent?: false | true;
        is_unread?: false | true;
        language?: string;
        last_message_datetime?: string;
        last_received_message_datetime?: string;
        meta?: {};
        opened_datetime?: string;
        snooze_datetime?: string;
        spam?: false | true;
        status?: "open" | "closed";
        subject?: string;
        tags?: { name?: string }[];
        trashed_datetime?: string;
        updated_datetime?: string;
        via?:
          | "aircall"
          | "api"
          | "chat"
          | "email"
          | "facebook"
          | "facebook-mention"
          | "facebook-messenger"
          | "facebook-recommendations"
          | "help-center"
          | "instagram-ad-comment"
          | "instagram-comment"
          | "instagram-mention"
          | "instagram-direct-message"
          | "internal-note"
          | "phone"
          | "sms"
          | "twitter"
          | "twitter-direct-message"
          | "yotpo-review"
          | "twilio"
          | "zendesk"
          | "form"
          | "self_service"
          | "yotpo"
          | "instagram"
          | "shopify"
          | "gorgias_chat"
          | "rule"
          | "helpdesk";
      },
    ) {
      const url = new URL(`https://${auth.domain}.gorgias.com/api/tickets/${id}/`);
    
      const response = await fetch(url, {
        method: "PUT",
        headers: {
          "Content-Type": "application/json",
          Authorization: "Basic " + btoa(`${auth.username}:${auth.apiKey}`),
        },
        body: JSON.stringify(body),
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 235 days ago