Create message

//native

type Kustomer = {

  apiKey: string;

};

/**

 * Create message

 * Adds an instance of a message to an existing conversation timeline with a customer.

 */

export async function main(

  auth: Kustomer,

  body: {

    id?: string;

    externalId?: string;

    customer?: string;

    conversation?: string;

    reference?: { message: string; type: "reply" | "replyAll" | "forward" };

    channel:

      | "email"

      | "sms"

      | "chat"

      | "facebook"

      | "twitter-dm"

      | "twitter-tweet"

      | "voice"

      | "instagram"

      | "whatsapp";

    preview?: string;

    subject?: string;

    direction: "in" | "out";

    app: string;

    size?: number;

    related?: string;

    status?: "sent" | "received" | "error";

    error?: {

      status?: number;

      code?: string;

      title?: string;

      detail?: string;

      source?: {};

      meta?: {};

      links?: {};

    };

    errorAt?: string;

    auto?: false | true;

    sentAt?: string;

    source?: "bulk" | "satisfaction";

    shortcuts?: string[];

    kbArticles?: string[];

    attachments?:

      | string[]

      | {

          _id: string;

          name: string;

          contentType: string;

          contentLength: number;

          sourceId?: string;

        }[];

    location?: {

      name?: string;

      address?: string;

      address2?: string;

      address3?: string;

      latitude?: number;

      longitude?: number;

      countryCode?: string;

      countryName?: string;

      regionCode?: string;

      regionName?: string;

      cityName?: string;

      zipCode?: string;

      areaCode?: string;

    };

    meta?: {};

    custom?: {};

    sentiment?: { polarity: 0 | 1 | -1; confidence: number };

    createdAt?: string;

    modifiedAt?: string;

    createdBy?: string;

    modifiedBy?: string;

    importedAt?: string;

    lang?: string;

    queue?: {};

  },

) {

  const url = new URL(`https://api.kustomerapp.com/v1/messages`);

  const response = await fetch(url, {

    method: "POST",

    headers: {

      "Content-Type": "application/json",

      Authorization: "Bearer " + auth.apiKey,

    },

    body: JSON.stringify(body),

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}