Update conversation

//native

type Kustomer = {

  apiKey: string;

};

/**

 * Update conversation

 * Updates a conversation based on the unique conversation ID.

 */

export async function main(

  auth: Kustomer,

  id: string,

  replace: string | undefined,

  body:

    | {

        externalId?: string;

        name?: string;

        direction?: "in" | "out";

        priority?: number;

        satisfaction?: number;

        satisfactionLevel?: {

          form?: string;

          formResponse?: string;

          createdAt: string;

          updatedAt?: string;

          status:

            | "scheduled"

            | "offered"

            | "rated"

            | "commented"

            | "canceled"

            | "unresponded";

          scheduledFor?: string;

          firstAnswer?: string;

          sentAt?: string;

          score?: 0 | 1;

          rating?: number;

          channel?:

            | "email"

            | "sms"

            | "chat"

            | "facebook"

            | "twitter-dm"

            | "twitter-tweet"

            | "voice"

            | "instagram"

            | "instagram-comment"

            | "whatsapp"

            | "form";

          sentBy?: string;

          sentByTeams?: string[];

        };

        suggestedShortcuts?: { shortcutId: string; confidence: number }[];

        status?: "open" | "snoozed" | "done";

        replyChannel?: string;

        subStatus?: string;

        snooze?: {

          time?: string;

          status: "scheduled" | "canceled" | "elapsed";

        };

        tags?: string[];

        suggestedTags?: { tag: string; confidence: number }[];

        sentiment?: { polarity: 0 | 1 | -1; confidence: number };

        assignedUsers?: string[];

        assignedTeams?: string[];

        custom?: {};

        deleted?: false | true;

        ended?: false | true;

        endedAt?: string;

        endedReason?: string;

        endedBy?: string;

        endedByType?: "user" | "customer";

        locked?: false | true;

        rev?: number;

        defaultLang?: string;

        queue?: {};

      }

    | { customer?: string },

) {

  const url = new URL(`https://api.kustomerapp.com/v1/conversations/${id}`);

  for (const [k, v] of [["replace", replace]]) {

    if (v !== undefined && v !== "" && k !== undefined) {

      url.searchParams.append(k, v);

    }

  }

  const response = await fetch(url, {

    method: "PUT",

    headers: {

      "Content-Type": "application/json",

      Authorization: "Bearer " + auth.apiKey,

    },

    body: JSON.stringify(body),

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}