Update work item

//native

type Kustomer = {

  apiKey: string;

};

/**

 * Update work item

 * Updates a work item based on its unique ID.

 */

export async function main(

  auth: Kustomer,

  id: string,

  body: {

    queue?: {};

    routed?:

      | { to: string; at?: string }

      | { rejectedBy: string }

      | { timedout: false | true };

    accepted?: { at?: string; by: string; workSession?: string };

    status?: "assigned" | "wrap-up" | "completed";

    paused?: false | true;

    assignedTo?: string;

    rev: number;

    resource?: { rev?: number };

  },

) {

  const url = new URL(

    `https://api.kustomerapp.com/v1/routing/work-items/${id}`,

  );

  const response = await fetch(url, {

    method: "PUT",

    headers: {

      "Content-Type": "application/json",

      Authorization: "Bearer " + auth.apiKey,

    },

    body: JSON.stringify(body),

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}