Edits history of script submission #13994 for ' Service Now Case APIs (servicenow)'

• python3

  Edit in Windmill

  Embed

  
  
  def main(servicenow_instance: str, username: str, password: str, short_description: str, description: str, contact: str = None, account: str = None):
      """
      Creates a new case in ServiceNow.
  
      :param servicenow_instance: The URL of the ServiceNow instance (e.g., your-instance.service-now.com).
      :param username: The username for authentication.
      :param password: The password for authentication.
      :param short_description: A short description of the case.
      :param description: A detailed description of the case.
      :param contact: The contact for the case.
      :param account: The account for the case.
      """
      url = f"https://{servicenow_instance}/api/sn_customerservice/case"
      
      headers = {
          "Content-Type": "application/json",
          "Accept": "application/json",
      }
      
      data = {
          "short_description": short_description,
          "description": description,
      }
      
      if contact:
          data["contact"] = contact
      if account:
          data["account"] = account
          
      response = requests.post(url, auth=(username, password), headers=headers, data=json.dumps(data))
      
      if response.status_code == 201:
          return response.json()
      else:
          return {"error": response.text, "status_code": response.status_code}
  
  if __name__ == "__main__":
      # Example usage (replace with your actual data)
      # You would typically run this within the Windmill environment
      # For local testing, you can set up environment variables or a config file
      instance = "your-instance.service-now.com"
      user = "your-username"
      pwd = "your-password"
      short_desc = "Case created via API"
      desc = "This is a test case created using the Windmill script."
      
      result = main(instance, user, pwd, short_desc, desc)
      print(result)
  

  Submitted by vinayak saokar174 294 days ago