Edits history of script submission #289 for ' Create a ticket (zammad)'

• deno

  Edit in Windmill

  Embed

  export async function main(
  	zammad_host: string,
  	zammad_token: string,
      user_agent?: string,
      subject: string,
      author_name: string,
      author_email_address: string,
      body: string,
      content_type = "text/html",
      type: "note" | "web" = "web",
      internal = false,
  ) {
      // https://docs.zammad.org/en/latest/api/ticket/index.html#create
  	const resp = await fetch(
  		`${zammad_host}/api/v1/tickets`,
  		{
  			method: "POST",
  			headers: {
  				"Authorization": `Bearer ${zammad_token}`,
                  "User-Agent": user_agent ?? "Public windmill.dev script",
              },
              body: JSON.stringify({
                  title: subject || `Request from ${author_name} (${author_email_address})`,
                  group,
                  // This creates a new customer if the email address isn't in Zammad.
                  customer_id: `guess:${author_email_address}`,
                  article: {
                      from: `${author_name} <${author_email_address}>`,
                      type,
                      subject,
                      content_type,
                      body,
                      internal,
                  },
                  // Needed to make the API happy.
                  fingerprint: crypto.randomUUID(),
              }),
  		},
  	);
  	if (!resp.ok) {
  		throw Error(`Failed to create ticket: Error HTTP${resp.status}`);
  	}
      return await resp.json();
  }

  Submitted by jaller94 830 days ago