type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* Merge Tickets into Target Ticket
* Merges one or more tickets into the ticket with the specified id.
*/
export async function main(
auth: Zendesk,
ticket_id: string,
body: {
ids?: string;
source_comment?: string;
source_comment_is_public?: string;
target_comment?: string;
target_comment_is_public?: string;
[k: string]: unknown;
}
) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/merge`
);
const response = await fetch(url, {
method: "POST",
headers: {
"Content-Type": "application/json",
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: JSON.stringify(body),
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 377 days ago
type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* Merge Tickets into Target Ticket
* Merges one or more tickets into the ticket with the specified id.
*/
export async function main(
auth: Zendesk,
ticket_id: string,
body: {
ids?: string;
source_comment?: string;
source_comment_is_public?: string;
target_comment?: string;
target_comment_is_public?: string;
[k: string]: unknown;
}
) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/merge`
);
const response = await fetch(url, {
method: "POST",
headers: {
"Content-Type": "application/json",
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: JSON.stringify(body),
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 923 days ago