Edits history of script submission #3862 for ' Merge Tickets into Target Ticket (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Merge Tickets into Target Ticket
     * Merges one or more tickets into the ticket with the specified id.
     */
    export async function main(
      auth: Zendesk,
      ticket_id: string,
      body: {
        ids?: string;
        source_comment?: string;
        source_comment_is_public?: string;
        target_comment?: string;
        target_comment_is_public?: string;
        [k: string]: unknown;
      }
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/merge`
      );
    
      const response = await fetch(url, {
        method: "POST",
        headers: {
          "Content-Type": "application/json",
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: JSON.stringify(body),
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Merge Tickets into Target Ticket
     * Merges one or more tickets into the ticket with the specified id.
     */
    export async function main(
      auth: Zendesk,
      ticket_id: string,
      body: {
        ids?: string;
        source_comment?: string;
        source_comment_is_public?: string;
        target_comment?: string;
        target_comment_is_public?: string;
        [k: string]: unknown;
      }
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/merge`
      );
    
      const response = await fetch(url, {
        method: "POST",
        headers: {
          "Content-Type": "application/json",
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: JSON.stringify(body),
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 923 days ago