Delete Identity

Deletes the identity for a given user. In certain cases, a phone number associated with an identity is still visible on the user profile after the identity has been deleted via API. You can remove the phone number from the user profile by updating the `phone` attribute of the user to an empty string. See Update User via API for details and examples. #### Allowed For * Agents

Script zendesk Verified

by hugo697 ยท 11/7/2023

The script

Submitted by hugo697 Typescript (fetch-only)
Verified 377 days ago
1
type Zendesk = {
2
  username: string;
3
  password: string;
4
  subdomain: string;
5
};
6
/**
7
 * Delete Identity
8
 * Deletes the identity for a given user.
9
In certain cases, a phone number associated with an identity is still visible on the user profile after the identity has been deleted via API. You can remove the phone number from the user profile by updating the `phone` attribute of the user to an empty string. See Update User via API for details and examples.
10

11
#### Allowed For
12
* Agents
13

14
 */
15
export async function main(
16
  auth: Zendesk,
17
  user_id: string,
18
  user_identity_id: string
19
) {
20
  const url = new URL(
21
    `https://${auth.subdomain}.zendesk.com/api/v2/users/${user_id}/identities/${user_identity_id}`
22
  );
23

24
  const response = await fetch(url, {
25
    method: "DELETE",
26
    headers: {
27
      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
28
    },
29
    body: undefined,
30
  });
31
  if (!response.ok) {
32
    const text = await response.text();
33
    throw new Error(`${response.status} ${text}`);
34
  }
35
  return await response.text();
36
}
37