Edits history of script submission #3927 for ' Update Custom Ticket Status (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Update Custom Ticket Status
     * Takes a `custom_status` object that specifies the properties to update.
    
    #### Allowed For
    
    * Admins
    
     */
    export async function main(
      auth: Zendesk,
      custom_status_id: string,
      body: {
        custom_status?: {
          active?: string;
          agent_label?: string;
          description?: string;
          end_user_description?: string;
          end_user_label?: string;
          [k: string]: unknown;
        };
        [k: string]: unknown;
      }
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/custom_statuses/${custom_status_id}`
      );
    
      const response = await fetch(url, {
        method: "PUT",
        headers: {
          "Content-Type": "application/json",
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: JSON.stringify(body),
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Update Custom Ticket Status
     * Takes a `custom_status` object that specifies the properties to update.
    
    #### Allowed For
    
    * Admins
    
     */
    export async function main(
      auth: Zendesk,
      custom_status_id: string,
      body: {
        custom_status?: {
          active?: string;
          agent_label?: string;
          description?: string;
          end_user_description?: string;
          end_user_label?: string;
          [k: string]: unknown;
        };
        [k: string]: unknown;
      }
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/custom_statuses/${custom_status_id}`
      );
    
      const response = await fetch(url, {
        method: "PUT",
        headers: {
          "Content-Type": "application/json",
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: JSON.stringify(body),
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 923 days ago