Edits history of script submission #3937 for ' Ticket Related Information (zendesk)'

• nativets

  Ap­pro­ved version

  Edit in Windmill

  Embed

  type Zendesk = {
    username: string;
    password: string;
    subdomain: string;
  };
  /**
   * Ticket Related Information
   * The request returns a data object with the following properties:
  
  | Name                | Type    | Comment
  | ------------------- | ------- | -------
  | topic_id            | string  | Related topic in the Web portal (deprecated feature)
  | followup_source_ids | array   | Sources to follow up
  | from_archive        | boolean | Is true if the current ticket is archived
  | incidents           | integer | A count of related incident occurrences
  | twitter             | object  | Twitter information associated with the ticket
  
  #### Allowed For
  
  * Agents.
   */
  export async function main(auth: Zendesk, ticket_id: string) {
    const url = new URL(
      `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/related`
    );
  
    const response = await fetch(url, {
      method: "GET",
      headers: {
        Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
      },
      body: undefined,
    });
    if (!response.ok) {
      const text = await response.text();
      throw new Error(`${response.status} ${text}`);
    }
    return await response.json();
  }
  

  Submitted by hugo697 377 days ago

• nativets

  Edit in Windmill

  Embed

  type Zendesk = {
    username: string;
    password: string;
    subdomain: string;
  };
  /**
   * Ticket Related Information
   * The request returns a data object with the following properties:
  
  | Name                | Type    | Comment
  | ------------------- | ------- | -------
  | topic_id            | string  | Related topic in the Web portal (deprecated feature)
  | followup_source_ids | array   | Sources to follow up
  | from_archive        | boolean | Is true if the current ticket is archived
  | incidents           | integer | A count of related incident occurrences
  | twitter             | object  | Twitter information associated with the ticket
  
  #### Allowed For
  
  * Agents.
   */
  export async function main(auth: Zendesk, ticket_id: string) {
    const url = new URL(
      `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/related`
    );
  
    const response = await fetch(url, {
      method: "GET",
      headers: {
        Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
      },
      body: undefined,
    });
    if (!response.ok) {
      const text = await response.text();
      throw new Error(`${response.status} ${text}`);
    }
    return await response.json();
  }
  

  Submitted by hugo697 923 days ago