Returns the changes the macro would make to a ticket. It doesn't actually change a ticket. You can use the response data in a subsequent API call to the Tickets endpoint to update the ticket. The response includes only the ticket fields that would be changed by the macro. To get the full ticket object after the macro is applied, see [Show Ticket After Changes](#show-ticket-after-changes). #### Allowed For * Agents
by hugo697 ยท 11/7/2023
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