Edits history of script submission #23825 for ' Search Tickets (zendesk)'

• bunnative

  Ap­pro­ved version

  Edit in Windmill

  Embed

  //native
  
  /**
   * Search Tickets
   * Search tickets with Zendesk search syntax, e.g. `status:open priority:high`, `assignee:me updated>24hours`, `requester:jane@example.com`, `tags:vip`. `type:ticket` is added for you. Offset-paged (`page`, up to 100 per page); search returns at most 1,000 results per query.
   */
  export async function main(
    auth: RT.Zendesk,
    query: string,
    sort_by:
      | "updated_at"
      | "created_at"
      | "priority"
      | "status"
      | "ticket_type"
      | undefined,
    sort_order: "asc" | "desc" | undefined,
    page: number | undefined,
    per_page: number | undefined
  ) {
    const url = new URL(`https://${auth.subdomain}.zendesk.com/api/v2/search`)
    url.searchParams.append("query", `type:ticket ${query}`)
    if (sort_by) {
      url.searchParams.append("sort_by", sort_by)
    }
    if (sort_order) {
      url.searchParams.append("sort_order", sort_order)
    }
    url.searchParams.append("page", String(page || 1))
    url.searchParams.append("per_page", String(per_page || 100))
  
    const response = await fetch(url, {
      headers: {
        Authorization: auth.token
          ? `Bearer ${auth.token}`
          : `Basic ${btoa(`${auth.username}:${auth.password}`)}`,
        Accept: "application/json",
      },
    })
  
    if (!response.ok) {
      throw new Error(`${response.status} ${await response.text()}`)
    }
  
    return await response.json()
  }
  

  Submitted by hugo989 2 hours ago