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Edits history of script submission #4032 for ' Create Ticket (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved 
    type Zendesk = {
  username: string;
  password: string;
  subdomain: string;
};
/**
 * Create Ticket
 * Create Ticket
 */
export async function main(
  auth: Zendesk,
  body: {
    ticket?: {
      additional_collaborators?: {
        email?: string;
        name?: string;
        [k: string]: unknown;
      }[];
      assignee_email?: string;
      assignee_id?: string;
      attribute_value_ids?: string[];
      brand_id?: string;
      collaborator_ids?: string;
      collaborators?: string;
      comment?: {
        attachments?: {
          content_type?: string;
          content_url?: string;
          deleted?: string;
          file_name?: string;
          height?: string;
          id?: string;
          inline?: string;
          malware_access_override?: string;
          malware_scan_result?: string;
          mapped_content_url?: string;
          size?: string;
          thumbnails?: {
            content_type?: string;
            content_url?: string;
            deleted?: string;
            file_name?: string;
            height?: string;
            id?: string;
            inline?: string;
            malware_access_override?: string;
            malware_scan_result?: string;
            mapped_content_url?: string;
            size?: string;
            url?: string;
            width?: string;
            [k: string]: unknown;
          }[];
          url?: string;
          width?: string;
          [k: string]: unknown;
        }[];
        audit_id?: string;
        author_id?: string;
        body?: string;
        created_at?: string;
        html_body?: string;
        id?: string;
        metadata?: {
          commodo_7f?: string;
          dolore6b?: number;
          [k: string]: unknown;
        };
        plain_body?: string;
        public?: string;
        type?: string;
        uploads?: string[];
        via?: {
          channel?: string;
          source?: { anim3?: number; [k: string]: unknown };
          [k: string]: unknown;
        };
        [k: string]: unknown;
      };
      custom_fields?: string;
      custom_status_id?: string;
      due_at?: string;
      email_cc_ids?: string;
      email_ccs?: {
        action?: string;
        user_email?: string;
        user_id?: string;
        user_name?: string;
        [k: string]: unknown;
      }[];
      external_id?: string;
      follower_ids?: string;
      followers?: {
        action?: string;
        user_email?: string;
        user_id?: string;
        [k: string]: unknown;
      }[];
      group_id?: string;
      macro_ids?: string;
      organization_id?: string;
      priority?: string;
      problem_id?: string;
      raw_subject?: string;
      recipient?: string;
      requester_id?: string;
      safe_update?: string;
      sharing_agreement_ids?: string[];
      status?: string;
      subject?: string;
      submitter_id?: string;
      tags?: string;
      ticket_form_id?: string;
      type?: string;
      updated_stamp?: string;
      via?: {
        channel?: string;
        source?: {
          from?: {
            address?: string;
            id?: string;
            name?: string;
            title?: string;
            [k: string]: unknown;
          };
          rel?: string;
          to?: { address?: string; name?: string; [k: string]: unknown };
          [k: string]: unknown;
        };
        [k: string]: unknown;
      };
      via_followup_source_id?: string;
      [k: string]: unknown;
    };
    [k: string]: unknown;
  }
) {
  const url = new URL(`https://${auth.subdomain}.zendesk.com/api/v2/tickets`);

  const response = await fetch(url, {
    method: "POST",
    headers: {
      "Content-Type": "application/json",
      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
    },
    body: JSON.stringify(body),
  });
  if (!response.ok) {
    const text = await response.text();
    throw new Error(`${response.status} ${text}`);
  }
  return await response.json();
}

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
  username: string;
  password: string;
  subdomain: string;
};
/**
 * Create Ticket
 * Create Ticket
 */
export async function main(
  auth: Zendesk,
  body: {
    ticket?: {
      additional_collaborators?: {
        email?: string;
        name?: string;
        [k: string]: unknown;
      }[];
      assignee_email?: string;
      assignee_id?: string;
      attribute_value_ids?: string[];
      brand_id?: string;
      collaborator_ids?: string;
      collaborators?: string;
      comment?: {
        attachments?: {
          content_type?: string;
          content_url?: string;
          deleted?: string;
          file_name?: string;
          height?: string;
          id?: string;
          inline?: string;
          malware_access_override?: string;
          malware_scan_result?: string;
          mapped_content_url?: string;
          size?: string;
          thumbnails?: {
            content_type?: string;
            content_url?: string;
            deleted?: string;
            file_name?: string;
            height?: string;
            id?: string;
            inline?: string;
            malware_access_override?: string;
            malware_scan_result?: string;
            mapped_content_url?: string;
            size?: string;
            url?: string;
            width?: string;
            [k: string]: unknown;
          }[];
          url?: string;
          width?: string;
          [k: string]: unknown;
        }[];
        audit_id?: string;
        author_id?: string;
        body?: string;
        created_at?: string;
        html_body?: string;
        id?: string;
        metadata?: {
          commodo_7f?: string;
          dolore6b?: number;
          [k: string]: unknown;
        };
        plain_body?: string;
        public?: string;
        type?: string;
        uploads?: string[];
        via?: {
          channel?: string;
          source?: { anim3?: number; [k: string]: unknown };
          [k: string]: unknown;
        };
        [k: string]: unknown;
      };
      custom_fields?: string;
      custom_status_id?: string;
      due_at?: string;
      email_cc_ids?: string;
      email_ccs?: {
        action?: string;
        user_email?: string;
        user_id?: string;
        user_name?: string;
        [k: string]: unknown;
      }[];
      external_id?: string;
      follower_ids?: string;
      followers?: {
        action?: string;
        user_email?: string;
        user_id?: string;
        [k: string]: unknown;
      }[];
      group_id?: string;
      macro_ids?: string;
      organization_id?: string;
      priority?: string;
      problem_id?: string;
      raw_subject?: string;
      recipient?: string;
      requester_id?: string;
      safe_update?: string;
      sharing_agreement_ids?: string[];
      status?: string;
      subject?: string;
      submitter_id?: string;
      tags?: string;
      ticket_form_id?: string;
      type?: string;
      updated_stamp?: string;
      via?: {
        channel?: string;
        source?: {
          from?: {
            address?: string;
            id?: string;
            name?: string;
            title?: string;
            [k: string]: unknown;
          };
          rel?: string;
          to?: { address?: string; name?: string; [k: string]: unknown };
          [k: string]: unknown;
        };
        [k: string]: unknown;
      };
      via_followup_source_id?: string;
      [k: string]: unknown;
    };
    [k: string]: unknown;
  }
) {
  const url = new URL(`https://${auth.subdomain}.zendesk.com/api/v2/tickets`);

  const response = await fetch(url, {
    method: "POST",
    headers: {
      "Content-Type": "application/json",
      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
    },
    body: JSON.stringify(body),
  });
  if (!response.ok) {
    const text = await response.text();
    throw new Error(`${response.status} ${text}`);
  }
  return await response.json();
}

    Submitted by hugo697 923 days ago

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