type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* List Followers for a Ticket
* Returns any users who follow the ticket.
#### Availability
The [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support.
#### Allowed For
* Agents
*/
export async function main(auth: Zendesk, ticket_id: string) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/followers`
);
const response = await fetch(url, {
method: "GET",
headers: {
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: undefined,
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 42 days ago
type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* List Followers for a Ticket
* Returns any users who follow the ticket.
#### Availability
The [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support.
#### Allowed For
* Agents
*/
export async function main(auth: Zendesk, ticket_id: string) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/followers`
);
const response = await fetch(url, {
method: "GET",
headers: {
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: undefined,
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 589 days ago