Edits history of script submission #23840 for ' Add Ticket Tags (zendesk)'

  • bunnative
    One script reply has been approved by the moderators
    Ap­pro­ved
    //native
    
    /**
     * Add Ticket Tags
     * Add tags to a ticket, keeping the ones it already has. Returns the ticket's full tag list.
     */
    export async function main(
      auth: RT.Zendesk,
      ticket_id: number,
      tags: string[]
    ) {
      const response = await fetch(
        `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/tags`,
        {
          method: "PUT",
          headers: {
            Authorization: auth.token
              ? `Bearer ${auth.token}`
              : `Basic ${btoa(`${auth.username}:${auth.password}`)}`,
            "Content-Type": "application/json",
            Accept: "application/json",
          },
          body: JSON.stringify({ tags }),
        }
      )
    
      if (!response.ok) {
        throw new Error(`${response.status} ${await response.text()}`)
      }
    
      return await response.json()
    }
    

    Submitted by hugo989 2 hours ago