Edits history of script submission #4217 for ' List Email CCs for a Ticket (zendesk)'

• nativets

  Ap­pro­ved version

  Edit in Windmill

  Embed

  type Zendesk = {
    username: string;
    password: string;
    subdomain: string;
  };
  /**
   * List Email CCs for a Ticket
   * Returns any users cc'd on the ticket.
  
  #### Availability
  
  The [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support.
  
  If the feature is not enabled, the default CC functionality is used. In that case, use List Collaborators to list the users cc'ed on the ticket.
  
  #### Allowed For
  
  * Agents
   */
  export async function main(auth: Zendesk, ticket_id: string) {
    const url = new URL(
      `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/email_ccs`
    );
  
    const response = await fetch(url, {
      method: "GET",
      headers: {
        Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
      },
      body: undefined,
    });
    if (!response.ok) {
      const text = await response.text();
      throw new Error(`${response.status} ${text}`);
    }
    return await response.json();
  }
  

  Submitted by hugo697 377 days ago

• nativets

  Edit in Windmill

  Embed

  type Zendesk = {
    username: string;
    password: string;
    subdomain: string;
  };
  /**
   * List Email CCs for a Ticket
   * Returns any users cc'd on the ticket.
  
  #### Availability
  
  The [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support.
  
  If the feature is not enabled, the default CC functionality is used. In that case, use List Collaborators to list the users cc'ed on the ticket.
  
  #### Allowed For
  
  * Agents
   */
  export async function main(auth: Zendesk, ticket_id: string) {
    const url = new URL(
      `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/email_ccs`
    );
  
    const response = await fetch(url, {
      method: "GET",
      headers: {
        Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
      },
      body: undefined,
    });
    if (!response.ok) {
      const text = await response.text();
      throw new Error(`${response.status} ${text}`);
    }
    return await response.json();
  }
  

  Submitted by hugo697 923 days ago