type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* List Ticket Metric Events
* Returns ticket metric events that occurred on or after the start time.
Cursor pagination returns a maximum of 100 records per page. Events are listed in chronological order.
If the results are not paginated, events will be returned as a time-based incremental export.
See Time-based incremental exports.
#### Pagination
* Cursor pagination
* No pagination
See Pagination.
#### Allowed For
* Admins
*/
export async function main(auth: Zendesk, start_time: string | undefined) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/incremental/ticket_metric_events`
);
for (const [k, v] of [["start_time", start_time]]) {
if (v !== undefined && v !== "") {
url.searchParams.append(k, v);
}
}
const response = await fetch(url, {
method: "GET",
headers: {
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: undefined,
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 377 days ago
type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* List Ticket Metric Events
* Returns ticket metric events that occurred on or after the start time.
Cursor pagination returns a maximum of 100 records per page. Events are listed in chronological order.
If the results are not paginated, events will be returned as a time-based incremental export.
See Time-based incremental exports.
#### Pagination
* Cursor pagination
* No pagination
See Pagination.
#### Allowed For
* Admins
*/
export async function main(auth: Zendesk, start_time: string | undefined) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/incremental/ticket_metric_events`
);
for (const [k, v] of [["start_time", start_time]]) {
if (v !== undefined && v !== "") {
url.searchParams.append(k, v);
}
}
const response = await fetch(url, {
method: "GET",
headers: {
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: undefined,
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 923 days ago