logo Windmill Hub
Discord
Discussions
Windmill
Login
0
Ticket Import
One script reply has been approved by the moderators Verified

Allowed For

  • Admins
Created by hugo697 634 days ago Viewed 22451 times
0
Submitted by hugo697 Typescript (fetch-only)
Verified 634 days ago
All edits
Permalink
1 
type Zendesk = {
2 
  username: string;
3 
  password: string;
4 
  subdomain: string;
5 
};
6 
/**
7 
 * Ticket Import
8 
 * #### Allowed For
9
10 
* Admins
11 
 */
12 
export async function main(
13 
  auth: Zendesk,
14 
  archive_immediately: string | undefined,
15 
  body: {
16 
    ticket?: {
17 
      assignee_id?: string;
18 
      comments?: {
19 
        attachments?: {
20 
          content_type?: string;
21 
          content_url?: string;
22 
          deleted?: string;
23 
          file_name?: string;
24 
          height?: string;
25 
          id?: string;
26 
          inline?: string;
27 
          malware_access_override?: string;
28 
          malware_scan_result?: string;
29 
          mapped_content_url?: string;
30 
          size?: string;
31 
          thumbnails?: {
32 
            content_type?: string;
33 
            content_url?: string;
34 
            deleted?: string;
35 
            file_name?: string;
36 
            height?: string;
37 
            id?: string;
38 
            inline?: string;
39 
            malware_access_override?: string;
40 
            malware_scan_result?: string;
41 
            mapped_content_url?: string;
42 
            size?: string;
43 
            url?: string;
44 
            width?: string;
45 
            [k: string]: unknown;
46 
          }[];
47 
          url?: string;
48 
          width?: string;
49 
          [k: string]: unknown;
50 
        }[];
51 
        audit_id?: string;
52 
        author_id?: string;
53 
        body?: string;
54 
        created_at?: string;
55 
        html_body?: string;
56 
        id?: string;
57 
        metadata?: {
58 
          Duis__e1?: number;
59 
          dolor90f?: boolean;
60 
          voluptate4b0?: number;
61 
          [k: string]: unknown;
62 
        };
63 
        plain_body?: string;
64 
        public?: string;
65 
        type?: string;
66 
        uploads?: string[];
67 
        value?: string;
68 
        via?: {
69 
          channel?: string;
70 
          source?: {
71 
            consequat_8?: number;
72 
            pariatur_a?: boolean;
73 
            pariatur_b4d?: number;
74 
            [k: string]: unknown;
75 
          };
76 
          [k: string]: unknown;
77 
        };
78 
        [k: string]: unknown;
79 
      }[];
80 
      description?: string;
81 
      requester_id?: string;
82 
      subject?: string;
83 
      tags?: string[];
84 
      [k: string]: unknown;
85 
    };
86 
    [k: string]: unknown;
87 
  }
88 
) {
89 
  const url = new URL(
90 
    `https://${auth.subdomain}.zendesk.com/api/v2/imports/tickets`
91 
  );
92 
  for (const [k, v] of [["archive_immediately", archive_immediately]]) {
93 
    if (v !== undefined && v !== "") {
94 
      url.searchParams.append(k, v);
95 
    }
96 
  }
97 
  const response = await fetch(url, {
98 
    method: "POST",
99 
    headers: {
100 
      "Content-Type": "application/json",
101 
      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
102 
    },
103 
    body: JSON.stringify(body),
104 
  });
105 
  if (!response.ok) {
106 
    const text = await response.text();
107 
    throw new Error(`${response.status} ${text}`);
108 
  }
109 
  return await response.json();
110 
}
111