Edits history of script submission #4237 for ' Get sources by target (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Get sources by target
     * Returns a list of source objects whose values are populated with the id of a related target object.  For example,
    if you have a lookup field called "Success Manager" on a ticket, this endpoint can answer the question,
    "What tickets (sources) is this user (found by `target_type` and `target_id`)
    assigned as the 'Success Manager' (field referenced by `field_id`)?"
    
    #### Allowed For
    
    * Agents
    
     */
    export async function main(
      auth: Zendesk,
      target_type: string,
      target_id: string,
      field_id: string,
      source_type: string
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/${target_type}/${target_id}/relationship_fields/${field_id}/${source_type}`
      );
    
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Get sources by target
     * Returns a list of source objects whose values are populated with the id of a related target object.  For example,
    if you have a lookup field called "Success Manager" on a ticket, this endpoint can answer the question,
    "What tickets (sources) is this user (found by `target_type` and `target_id`)
    assigned as the 'Success Manager' (field referenced by `field_id`)?"
    
    #### Allowed For
    
    * Agents
    
     */
    export async function main(
      auth: Zendesk,
      target_type: string,
      target_id: string,
      field_id: string,
      source_type: string
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/${target_type}/${target_id}/relationship_fields/${field_id}/${source_type}`
      );
    
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 923 days ago