//native
type Kustomer = {
apiKey: string;
};
/**
* Bulk batch update conversations
* Updates a bulk batch of conversations.
Use the `ids` query param to update multiple conversations in bulk with the same data.
Any one of the following roles is required for this endpoint:
|Legacy Role|Equivalent Permission Set Role|
|-----|--------|
|org.user.conversation.write|org.permission.conversation.update|
*/
export async function main(
auth: Kustomer,
ids: string | undefined,
body:
| {
id: string;
externalId?: string;
name?: string;
direction?: "in" | "out";
priority?: number;
satisfaction?: number;
status?: "open" | "snoozed" | "done";
replyChannel?: string;
subStatus?: string;
snooze?: {
time?: string;
status: "scheduled" | "canceled" | "elapsed";
};
tags?: string[];
suggestedTags?: { tag: string; confidence: number }[];
sentiment?: { polarity: 0 | 1 | -1; confidence: number };
assignedUsers?: string[];
assignedTeams?: string[];
custom?: {};
deleted?: false | true;
ended?: false | true;
endedAt?: string;
endedReason?: string;
endedBy?: string;
endedByType?: "user" | "customer";
locked?: false | true;
rev?: number;
defaultLang?: string;
queue?: {} | {};
}
| { id: string; customer?: string }[],
) {
const url = new URL(`https://api.kustomerapp.com/v1/conversations/bulk`);
for (const [k, v] of [["ids", ids]]) {
if (v !== undefined && v !== "" && k !== undefined) {
url.searchParams.append(k, v);
}
}
const response = await fetch(url, {
method: "PUT",
headers: {
"Content-Type": "application/json",
Authorization: "Bearer " + auth.apiKey,
},
body: JSON.stringify(body),
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 235 days ago