Bulk batch update conversations

//native

type Kustomer = {

  apiKey: string;

};

/**

 * Bulk batch update conversations

 * Updates a bulk batch of conversations.

Use the `ids` query param to update multiple conversations in bulk with the same data.

Any one of the following roles is required for this endpoint:

|Legacy Role|Equivalent Permission Set Role|

|-----|--------|

|org.user.conversation.write|org.permission.conversation.update|

 */

export async function main(

  auth: Kustomer,

  ids: string | undefined,

  body:

    | {

        id: string;

        externalId?: string;

        name?: string;

        direction?: "in" | "out";

        priority?: number;

        satisfaction?: number;

        status?: "open" | "snoozed" | "done";

        replyChannel?: string;

        subStatus?: string;

        snooze?: {

          time?: string;

          status: "scheduled" | "canceled" | "elapsed";

        };

        tags?: string[];

        suggestedTags?: { tag: string; confidence: number }[];

        sentiment?: { polarity: 0 | 1 | -1; confidence: number };

        assignedUsers?: string[];

        assignedTeams?: string[];

        custom?: {};

        deleted?: false | true;

        ended?: false | true;

        endedAt?: string;

        endedReason?: string;

        endedBy?: string;

        endedByType?: "user" | "customer";

        locked?: false | true;

        rev?: number;

        defaultLang?: string;

        queue?: {} | {};

      }

    | { id: string; customer?: string }[],

) {

  const url = new URL(`https://api.kustomerapp.com/v1/conversations/bulk`);

  for (const [k, v] of [["ids", ids]]) {

    if (v !== undefined && v !== "" && k !== undefined) {

      url.searchParams.append(k, v);

    }

  }

  const response = await fetch(url, {

    method: "PUT",

    headers: {

      "Content-Type": "application/json",

      Authorization: "Bearer " + auth.apiKey,

    },

    body: JSON.stringify(body),

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}