//native
type Kustomer = {
apiKey: string;
};
/**
* Create work item
* Creates a new work item.
*/
export async function main(
auth: Kustomer,
body: {
resource: {
id: string;
type: "conversation";
rev?: number;
createdAt?: string;
direction?: "in" | "out";
};
channel?: string;
createdAt?: string;
queue?: {
id?: string;
external?: "amazon-connect" | "aircall";
enteredAt?: string;
};
assignedTo?: string;
},
) {
const url = new URL(`https://api.kustomerapp.com/v1/routing/work-items`);
const response = await fetch(url, {
method: "POST",
headers: {
"Content-Type": "application/json",
Authorization: "Bearer " + auth.apiKey,
},
body: JSON.stringify(body),
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 235 days ago