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Update draft

by
Published Oct 17, 2025

Updates a draft. You can use this endpoint to update any available properties for a channel. ## `sendAt` property options * If the `sendAt` property is set to a valid timestamp, the draft will be scheduled to be sent. * If the `sendAt` property is empty, the draft will be unscheduled. * If the `sendAt` property is omitted, the draft status won't change.

Script kustomer Verified
Use in Windmill

The script

Submitted by hugo697 Bun
Verified 235 days ago
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//native
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type Kustomer = {
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  apiKey: string;
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};
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/**
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 * Update draft
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 * Updates a draft.
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You can use this endpoint to update any available properties for a channel.
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## `sendAt` property options
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* If the `sendAt` property is set to a valid timestamp, the draft will be scheduled to be sent.
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* If the `sendAt` property is empty, the draft will be unscheduled.
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* If the `sendAt` property is omitted, the draft status won't change.
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 */
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export async function main(
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  auth: Kustomer,
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  id: string,
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  body:
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    | {
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        channel: "email";
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        conversation?: string;
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        app?: "gmail" | "postmark";
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?:
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          | { email: string; name?: string }[]
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          | { email: string; name?: string };
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        from?: { email: string; name?: string };
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        body?: string;
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        htmlBody?: string;
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        cc?: { email: string; name?: string }[];
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        bcc?: { email: string; name?: string }[];
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        subject?: string;
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        replyTo?: string;
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        headers?: { name: string; value?: string }[];
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        templateType?:
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          | "email-reply"
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          | "email-autoresponse"
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          | "email-satisfaction";
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        template?: string;
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        payload?: {};
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      }
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    | {
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        channel: "sms";
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        app?: "twilio" | "zipwhip" | "messagebird";
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        conversation?: string;
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?: string;
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        from?: string;
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        body?: string;
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        payload?: {};
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      }
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    | {
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        channel: "whatsapp";
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        app: "messagebird" | "whatsapp" | "twilio_whatsapp";
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        conversation?: string;
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?: string;
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        from?: string;
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        body?: string;
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        payload?: {};
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      }
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    | {
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        channel: "chat";
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        app?: "chat" | "smooch";
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        conversation?: string;
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?: string;
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        from?: string;
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        body?: string;
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        payload?: {};
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        responseButtons?: { label: string; value: string }[];
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        messageTemplate?:
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          | { id?: string; templateType: "text"; body: string }
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          | {
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              id?: string;
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              templateType: "quick_replies";
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              body?: string;
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              actions: {
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                displayText: string;
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                valueType: "text" | "url";
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                value: string;
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              }[];
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            }
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          | {
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              id?: string;
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              templateType: "deflection";
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              body?: string;
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              actions: {
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                displayText: string;
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                valueType: "text" | "url";
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                value: string;
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              }[];
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              articles: { id: string; type?: string; attributes?: {} }[];
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              followupText?: string;
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            }
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          | {
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              id?: string;
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              templateType: "mll";
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              body?: string;
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              actions: { tree: {} };
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            };
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        attachments?: string[];
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      }
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    | {
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        channel: "facebook";
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        conversation?: string;
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?: string;
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        from?: string;
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        body?: string;
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        payload?: {};
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      }
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    | {
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        channel: "twitter-tweet";
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        conversation?: string;
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?: string;
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        from?: string;
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        body?: string;
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        payload?: {};
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      }
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    | {
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        channel: "twitter-dm";
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        conversation?: string;
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?: string;
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        from?: string;
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        body?: string;
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        payload?: {};
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      }
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    | {
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        channel: "note";
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        conversation?: string;
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        customer?: string;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        body?: string;
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        payload?: {};
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        userMentions?: { user?: string; team?: string }[];
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      }
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    | {
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        channel: "instagram";
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        conversation?: string;
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        customer?: string;
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        auto?: false | true;
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        scheduled?: false | true;
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        sendAt?: string;
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        source?: "bulk" | "satisfaction" | "biz-rules";
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        lang?: string;
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        shortcuts?: string[];
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        kbArticles?: string[];
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        to?: string;
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        from?: string;
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        body?: string;
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        payload?: {};
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      },
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) {
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  const url = new URL(`https://api.kustomerapp.com/v1/drafts/${id}`);
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  const response = await fetch(url, {
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    method: "PUT",
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    headers: {
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      "Content-Type": "application/json",
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      Authorization: "Bearer " + auth.apiKey,
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    },
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    body: JSON.stringify(body),
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  });
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  if (!response.ok) {
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    const text = await response.text();
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    throw new Error(`${response.status} ${text}`);
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  }
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  return await response.json();
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}
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