Edits history of script submission #24033 for ' Create incident (servicenow)'

• bunnative

  Ap­pro­ved version

  Edit in Windmill

  Embed

  //native
  
  function authHeader(auth: RT.Servicenow) {
    return auth.token
      ? `Bearer ${auth.token}`
      : `Basic ${btoa(`${auth.username}:${auth.password}`)}`
  }
  
  /**
   * Create Incident
   * Open an incident (Table API, POST /api/now/table/incident). Set impact and urgency (default choices 1 = High, 2 = Medium, 3 = Low): ServiceNow computes the priority from them, so priority is not an input. Reference fields (cmdb_ci, assignment_group, caller) take sys_ids. Returns sys_id, number, priority and the full record.
   */
  export async function main(
    auth: RT.Servicenow,
    short_description: string,
    description: string | undefined,
    impact: string | undefined,
    urgency: string | undefined,
    cmdb_ci: string | undefined,
    assignment_group: string | undefined,
    caller: string | undefined,
    fields: { [key: string]: any } | undefined
  ) {
    const url = new URL(`${auth.instance_url}/api/now/table/incident`)
  
    const body: { [key: string]: any } = { ...(fields ?? {}) }
    const values: { [key: string]: string | undefined } = {
      short_description,
      description,
      impact,
      urgency,
      cmdb_ci,
      assignment_group,
      caller_id: caller,
    }
    for (const [key, v] of Object.entries(values)) {
      if (v != null && v !== "") body[key] = v
    }
  
    const response = await fetch(url, {
      method: "POST",
      headers: {
        Authorization: authHeader(auth),
        "Content-Type": "application/json",
        Accept: "application/json",
      },
      body: JSON.stringify(body),
    })
  
    if (!response.ok) {
      throw new Error(`${response.status} ${await response.text()}`)
    }
  
    const { result } = (await response.json()) as { result: any }
    return {
      sys_id: result.sys_id,
      number: result.number,
      priority: result.priority,
      record: result,
    }
  }
  

  Submitted by hugo989 7 hours ago