Edits history of script submission #23845 for ' Get Side Conversation (zendesk)'

• bunnative

  Ap­pro­ved version

  Edit in Windmill

  Embed

  //native
  
  /**
   * Get Side Conversation
   * Retrieve one of a ticket's side conversations, optionally with its events (the messages sent and received).
   */
  export async function main(
    auth: RT.Zendesk,
    ticket_id: number,
    side_conversation_id: string,
    include_events: boolean
  ) {
    const url = new URL(
      `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/side_conversations/${side_conversation_id}`
    )
    if (include_events) {
      url.searchParams.append("include", "events")
    }
  
    const response = await fetch(url, {
      headers: {
        Authorization: auth.token
          ? `Bearer ${auth.token}`
          : `Basic ${btoa(`${auth.username}:${auth.password}`)}`,
        Accept: "application/json",
      },
    })
  
    if (!response.ok) {
      throw new Error(`${response.status} ${await response.text()}`)
    }
  
    return await response.json()
  }
  

  Submitted by hugo989 2 hours ago