Edits history of script submission #23852 for ' Set Custom Ticket Fields (zendesk)'

• bunnative

  Ap­pro­ved version

  Edit in Windmill

  Embed

  //native
  
  /**
   * Set Custom Ticket Fields
   * Set one or more custom field values on a ticket, e.g. `[{ "id": 360001234, "value": "gold" }]`. Field ids come from List Ticket Fields; dropdown fields take the option's `value` tag, multi-select fields an array of tags, date fields `YYYY-MM-DD`.
   */
  export async function main(
    auth: RT.Zendesk,
    ticket_id: number,
    custom_fields: { id: number; value: any }[]
  ) {
    const response = await fetch(
      `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}`,
      {
        method: "PUT",
        headers: {
          Authorization: auth.token
            ? `Bearer ${auth.token}`
            : `Basic ${btoa(`${auth.username}:${auth.password}`)}`,
          "Content-Type": "application/json",
          Accept: "application/json",
        },
        body: JSON.stringify({ ticket: { custom_fields } }),
      }
    )
  
    if (!response.ok) {
      throw new Error(`${response.status} ${await response.text()}`)
    }
  
    return await response.json()
  }
  

  Submitted by hugo989 2 hours ago