Merge Tickets into Target Ticket

type Zendesk = {

  username: string;

  password: string;

  subdomain: string;

};

/**

 * Merge Tickets into Target Ticket

 * Merges one or more tickets into the ticket with the specified id.

 */

export async function main(

  auth: Zendesk,

  ticket_id: string,

  body: {

    ids?: string;

    source_comment?: string;

    source_comment_is_public?: string;

    target_comment?: string;

    target_comment_is_public?: string;

    [k: string]: unknown;

  }

) {

  const url = new URL(

    `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/merge`

  );

  const response = await fetch(url, {

    method: "POST",

    headers: {

      "Content-Type": "application/json",

      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),

    },

    body: JSON.stringify(body),

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}