Edits history of script submission #3944 for ' List Ticket Skips (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * List Ticket Skips
     * Archived tickets are not included in the response. See
    [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in
    the Support Help Center.
    
    #### Pagination
    
    - Cursor pagination (recommended)
    - Offset pagination
    
    See Pagination.
    
    Returns a maximum of 100 records per page.
    
    #### Allowed For
    * Agents with "View only" or higher reports permissions in Support.
      These permissions are distinct from Explore permissions.
    * Agents retrieving their own skips
    
     */
    export async function main(
      auth: Zendesk,
      user_id: string,
      sort_order: string | undefined
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/users/${user_id}/skips`
      );
      for (const [k, v] of [["sort_order", sort_order]]) {
        if (v !== undefined && v !== "") {
          url.searchParams.append(k, v);
        }
      }
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * List Ticket Skips
     * Archived tickets are not included in the response. See
    [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in
    the Support Help Center.
    
    #### Pagination
    
    - Cursor pagination (recommended)
    - Offset pagination
    
    See Pagination.
    
    Returns a maximum of 100 records per page.
    
    #### Allowed For
    * Agents with "View only" or higher reports permissions in Support.
      These permissions are distinct from Explore permissions.
    * Agents retrieving their own skips
    
     */
    export async function main(
      auth: Zendesk,
      user_id: string,
      sort_order: string | undefined
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/users/${user_id}/skips`
      );
      for (const [k, v] of [["sort_order", sort_order]]) {
        if (v !== undefined && v !== "") {
          url.searchParams.append(k, v);
        }
      }
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 923 days ago