type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* List Ticket Skips
* Archived tickets are not included in the response. See
[About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in
the Support Help Center.
#### Pagination
- Cursor pagination (recommended)
- Offset pagination
See Pagination.
Returns a maximum of 100 records per page.
#### Allowed For
* Agents with "View only" or higher reports permissions in Support.
These permissions are distinct from Explore permissions.
* Agents retrieving their own skips
*/
export async function main(
auth: Zendesk,
user_id: string,
sort_order: string | undefined
) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/users/${user_id}/skips`
);
for (const [k, v] of [["sort_order", sort_order]]) {
if (v !== undefined && v !== "") {
url.searchParams.append(k, v);
}
}
const response = await fetch(url, {
method: "GET",
headers: {
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: undefined,
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 58 days ago
type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* List Ticket Skips
* Archived tickets are not included in the response. See
[About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in
the Support Help Center.
#### Pagination
- Cursor pagination (recommended)
- Offset pagination
See Pagination.
Returns a maximum of 100 records per page.
#### Allowed For
* Agents with "View only" or higher reports permissions in Support.
These permissions are distinct from Explore permissions.
* Agents retrieving their own skips
*/
export async function main(
auth: Zendesk,
user_id: string,
sort_order: string | undefined
) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/users/${user_id}/skips`
);
for (const [k, v] of [["sort_order", sort_order]]) {
if (v !== undefined && v !== "") {
url.searchParams.append(k, v);
}
}
const response = await fetch(url, {
method: "GET",
headers: {
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: undefined,
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 605 days ago