List Ticket Skips

Archived tickets are not included in the response. See [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in the Support Help Center. #### Pagination - Cursor pagination (recommended) - Offset pagination See Pagination. Returns a maximum of 100 records per page. #### Allowed For * Agents with "View only" or higher reports permissions in Support. These permissions are distinct from Explore permissions. * Agents retrieving their own skips

Script zendesk Verified

by hugo697 ยท 11/7/2023

The script

Submitted by hugo697 Typescript (fetch-only)
Verified 377 days ago
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type Zendesk = {
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  username: string;
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  password: string;
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  subdomain: string;
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};
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/**
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 * List Ticket Skips
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 * Archived tickets are not included in the response. See
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[About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in
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the Support Help Center.
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#### Pagination
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- Cursor pagination (recommended)
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- Offset pagination
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See Pagination.
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Returns a maximum of 100 records per page.
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#### Allowed For
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* Agents with "View only" or higher reports permissions in Support.
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  These permissions are distinct from Explore permissions.
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* Agents retrieving their own skips
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 */
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export async function main(
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  auth: Zendesk,
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  user_id: string,
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  sort_order: string | undefined
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) {
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  const url = new URL(
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    `https://${auth.subdomain}.zendesk.com/api/v2/users/${user_id}/skips`
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  );
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  for (const [k, v] of [["sort_order", sort_order]]) {
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    if (v !== undefined && v !== "") {
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      url.searchParams.append(k, v);
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    }
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  }
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  const response = await fetch(url, {
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    method: "GET",
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    headers: {
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      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
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    },
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    body: undefined,
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  });
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  if (!response.ok) {
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    const text = await response.text();
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    throw new Error(`${response.status} ${text}`);
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  }
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  return await response.json();
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}
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