Edits history of script submission #3966 for ' Suspended Ticket Attachments (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Suspended Ticket Attachments
     * Makes copies of any attachments on a suspended ticket and returns them as attachment tokens. If the  ticket is manually recovered, you can include the attachment tokens on the new ticket.
    
    #### Allowed For
    
    * Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans
    * Unrestricted agents on all other plans
    
     */
    export async function main(auth: Zendesk) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/suspended_tickets/attachments`
      );
    
      const response = await fetch(url, {
        method: "POST",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Suspended Ticket Attachments
     * Makes copies of any attachments on a suspended ticket and returns them as attachment tokens. If the  ticket is manually recovered, you can include the attachment tokens on the new ticket.
    
    #### Allowed For
    
    * Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans
    * Unrestricted agents on all other plans
    
     */
    export async function main(auth: Zendesk) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/suspended_tickets/attachments`
      );
    
      const response = await fetch(url, {
        method: "POST",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 923 days ago