type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* Update Ticket
* Update Ticket
*/
export async function main(
auth: Zendesk,
ticket_id: string,
body: {
ticket?: {
additional_collaborators?: {
email?: string;
name?: string;
[k: string]: unknown;
}[];
assignee_email?: string;
assignee_id?: string;
attribute_value_ids?: string[];
collaborator_ids?: string;
comment?: {
attachments?: {
content_type?: string;
content_url?: string;
deleted?: string;
file_name?: string;
height?: string;
id?: string;
inline?: string;
malware_access_override?: string;
malware_scan_result?: string;
mapped_content_url?: string;
size?: string;
thumbnails?: {
content_type?: string;
content_url?: string;
deleted?: string;
file_name?: string;
height?: string;
id?: string;
inline?: string;
malware_access_override?: string;
malware_scan_result?: string;
mapped_content_url?: string;
size?: string;
url?: string;
width?: string;
[k: string]: unknown;
}[];
url?: string;
width?: string;
[k: string]: unknown;
}[];
audit_id?: string;
author_id?: string;
body?: string;
created_at?: string;
html_body?: string;
id?: string;
metadata?: { amet_c?: string; nisi03_?: boolean; [k: string]: unknown };
plain_body?: string;
public?: string;
type?: string;
uploads?: string[];
via?: {
channel?: string;
source?: { sit2af?: string; [k: string]: unknown };
[k: string]: unknown;
};
[k: string]: unknown;
};
custom_fields?: string;
custom_status_id?: string;
due_at?: string;
email_ccs?: {
action?: string;
user_email?: string;
user_id?: string;
user_name?: string;
[k: string]: unknown;
}[];
external_id?: string;
followers?: {
action?: string;
user_email?: string;
user_id?: string;
[k: string]: unknown;
}[];
group_id?: string;
organization_id?: string;
priority?: string;
problem_id?: string;
requester_id?: string;
safe_update?: string;
sharing_agreement_ids?: string[];
status?: string;
subject?: string;
tags?: string;
type?: string;
updated_stamp?: string;
[k: string]: unknown;
};
[k: string]: unknown;
}
) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}`
);
const response = await fetch(url, {
method: "PUT",
headers: {
"Content-Type": "application/json",
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: JSON.stringify(body),
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 298 days ago
type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* Update Ticket
* Update Ticket
*/
export async function main(
auth: Zendesk,
ticket_id: string,
body: {
ticket?: {
additional_collaborators?: {
email?: string;
name?: string;
[k: string]: unknown;
}[];
assignee_email?: string;
assignee_id?: string;
attribute_value_ids?: string[];
collaborator_ids?: string;
comment?: {
attachments?: {
content_type?: string;
content_url?: string;
deleted?: string;
file_name?: string;
height?: string;
id?: string;
inline?: string;
malware_access_override?: string;
malware_scan_result?: string;
mapped_content_url?: string;
size?: string;
thumbnails?: {
content_type?: string;
content_url?: string;
deleted?: string;
file_name?: string;
height?: string;
id?: string;
inline?: string;
malware_access_override?: string;
malware_scan_result?: string;
mapped_content_url?: string;
size?: string;
url?: string;
width?: string;
[k: string]: unknown;
}[];
url?: string;
width?: string;
[k: string]: unknown;
}[];
audit_id?: string;
author_id?: string;
body?: string;
created_at?: string;
html_body?: string;
id?: string;
metadata?: { amet_c?: string; nisi03_?: boolean; [k: string]: unknown };
plain_body?: string;
public?: string;
type?: string;
uploads?: string[];
via?: {
channel?: string;
source?: { sit2af?: string; [k: string]: unknown };
[k: string]: unknown;
};
[k: string]: unknown;
};
custom_fields?: string;
custom_status_id?: string;
due_at?: string;
email_ccs?: {
action?: string;
user_email?: string;
user_id?: string;
user_name?: string;
[k: string]: unknown;
}[];
external_id?: string;
followers?: {
action?: string;
user_email?: string;
user_id?: string;
[k: string]: unknown;
}[];
group_id?: string;
organization_id?: string;
priority?: string;
problem_id?: string;
requester_id?: string;
safe_update?: string;
sharing_agreement_ids?: string[];
status?: string;
subject?: string;
tags?: string;
type?: string;
updated_stamp?: string;
[k: string]: unknown;
};
[k: string]: unknown;
}
) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}`
);
const response = await fetch(url, {
method: "PUT",
headers: {
"Content-Type": "application/json",
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: JSON.stringify(body),
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 844 days ago