Edits history of script submission #3990 for ' List Suspended Tickets (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * List Suspended Tickets
     * #### Pagination
    
    * Cursor pagination
    
    See Pagination.
    
    #### Allowed For
    
    * Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans
    * Unrestricted agents on all other plans
    
    #### Sorting
    
    You can sort the tickets with the `sort_by` and `sort_order` query string parameters.
    
     */
    export async function main(
      auth: Zendesk,
      sort_by: string | undefined,
      sort_order: string | undefined
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/suspended_tickets`
      );
      for (const [k, v] of [
        ["sort_by", sort_by],
        ["sort_order", sort_order],
      ]) {
        if (v !== undefined && v !== "") {
          url.searchParams.append(k, v);
        }
      }
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * List Suspended Tickets
     * #### Pagination
    
    * Cursor pagination
    
    See Pagination.
    
    #### Allowed For
    
    * Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans
    * Unrestricted agents on all other plans
    
    #### Sorting
    
    You can sort the tickets with the `sort_by` and `sort_order` query string parameters.
    
     */
    export async function main(
      auth: Zendesk,
      sort_by: string | undefined,
      sort_order: string | undefined
    ) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/suspended_tickets`
      );
      for (const [k, v] of [
        ["sort_by", sort_by],
        ["sort_order", sort_order],
      ]) {
        if (v !== undefined && v !== "") {
          url.searchParams.append(k, v);
        }
      }
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 923 days ago