type Zendesk = {
username: string;
password: string;
subdomain: string;
};
/**
* List Suspended Tickets
* #### Pagination
* Cursor pagination
See Pagination.
#### Allowed For
* Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans
* Unrestricted agents on all other plans
#### Sorting
You can sort the tickets with the `sort_by` and `sort_order` query string parameters.
*/
export async function main(
auth: Zendesk,
sort_by: string | undefined,
sort_order: string | undefined
) {
const url = new URL(
`https://${auth.subdomain}.zendesk.com/api/v2/suspended_tickets`
);
for (const [k, v] of [
["sort_by", sort_by],
["sort_order", sort_order],
]) {
if (v !== undefined && v !== "") {
url.searchParams.append(k, v);
}
}
const response = await fetch(url, {
method: "GET",
headers: {
Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
},
body: undefined,
});
if (!response.ok) {
const text = await response.text();
throw new Error(`${response.status} ${text}`);
}
return await response.json();
}
Submitted by hugo697 546 days ago