Update Ticket

Create Ticket

Returns a JSON object determining whether a host mapping is valid for the given brand. #### Allowed for - Admins

Permanently deletes up to 100 soft-deleted tickets.

Returns a number of ticket properties though not the ticket comments. To get the comments, use List Comments #### Allowed For * Agents

#### Allowed For * Admins

Returns the custom ticket status object. #### Allowed For * End Users

Returns a stream of changes that occurred on tickets.

#### Allowed For * Agents

#### Allowed For * Admins

#### Allowed For * Admins

#### Allowed for * End Users

#### Allowed For - Agents

Creates a custom object record according to all the properties described by a custom object definition #### Allowed For * Agents

#### Pagination * Cursor pagination (recommended) * Offset pagination See Pagination. Returns a maximum of 100 records per page. #### Allowed For * Admins, Agents and Light Agents

Exports a list of suspended tickets for the Zendesk Support instance.

Updates settings for the account. See [JSON Format](#json-format) above for the settings you can update. #### Allowed For * Admins

Create Trial Account

Returns a list of all dynamic content items for your account if accessed as an admin or agents who have permission to manage dynamic content. #### Allowed For * Admins, Agents

#### Allowed For * Agents

Allows you to instruct an agent's browser to open a user's profile. When the message is successfully delivered to an agent's browser: ```http Status: 200 OK ``` When `agent_id` or `user_id` is invalid: ```http Status: 404 Not Found ``` #### Allowed For * Agents

#### Allowed for - Admins

Uploads a file that can be attached to a ticket comment.

Shows the statuses for background jobs. Statuses are sorted first by completion date and then by creation date in descending order. #### Allowed For: * Agents #### Pagination * Cursor pagination See Pagination. Returns a maximum of 100 records per page sorted by `completed_at desc, created_at desc`. Does not allow any other sort order.

Returns an approximate count of groups. If the count exceeds 100,000, it is updated every 24 hours. The `refreshed_at` property of the `count` object is a timestamp that indicates when the count was last updated. **Note**: When the count exceeds 100,000, `refreshed_at` may occasionally be null. This indicates that the count is being updated in the background, and the `value` property of the `count` object is limited to 100,000 until the update is complete. #### Allowed For * Admins * Agents

Deletes a specified resource collection. The response includes a job status for deletion of the collection's resources. #### Allowed for * Admins

Returns any users who follow the ticket. #### Availability The [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support. #### Allowed For * Agents

Returns users that have been deleted but not permanently yet. See [Permanently Delete User](#permanently-delete-user). #### Allowed For: * Agents

#### Allowed For * Agents

This endpoint returns a `job_status` JSON object and queues a background job to do the work. Use the Show Job Status endpoint to check for the job's completion. Only a certain number of jobs can be queued or running at the same time. See Job limit for more information. #### Allowed For * Admins * Agents