Ctrl K

List Ticket Fields

Published Nov 7, 2023

List the account's system and custom ticket fields, with each dropdown's options (`custom_field_options`). Use a field's `id` in Set Custom Ticket Fields. Cursor-paged: pass `meta.after_cursor` as `cursor` while `meta.has_more` is true.

Script zendesk Verified

Use in Windmill

The script

Submitted by hugo989 Typescript (fetch-only)

Verified 5 days ago

All edits

Permalink

//native

/**
 * List Ticket Fields
 * List the account's system and custom ticket fields, with each dropdown's options (`custom_field_options`). Use a field's `id` in Set Custom Ticket Fields. Cursor-paged: pass `meta.after_cursor` as `cursor` while `meta.has_more` is true.
 */
export async function main(
  auth: RT.Zendesk,
  page_size: number | undefined,
  cursor: string | undefined
) {
  const url = new URL(
    `https://${auth.subdomain}.zendesk.com/api/v2/ticket_fields`
  )
  url.searchParams.append("page[size]", String(page_size || 100))
  if (cursor) {
    url.searchParams.append("page[after]", cursor)
  }

  const response = await fetch(url, {
    headers: {
      Authorization: auth.token
        ? `Bearer ${auth.token}`
        : `Basic ${btoa(`${auth.username}:${auth.password}`)}`,
      Accept: "application/json",
    },
  })

  if (!response.ok) {
    throw new Error(`${response.status} ${await response.text()}`)
  }

  return await response.json()
}


Other submissions

Submitted by hugo697 Typescript (fetch-only)

Created 533 days ago

All edits

Permalink

type Zendesk = {
  username: string;
  password: string;
  subdomain: string;
};
/**
 * List Ticket Fields
 * Returns a list of all system and custom ticket fields in your account.
 */
export async function main(auth: Zendesk, locale: string | undefined) {
  const url = new URL(
    `https://${auth.subdomain}.zendesk.com/api/v2/ticket_fields`
  );
  for (const [k, v] of [["locale", locale]]) {
    if (v !== undefined && v !== "") {
      url.searchParams.append(k, v);
    }
  }
  const response = await fetch(url, {
    method: "GET",
    headers: {
      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
    },
    body: undefined,
  });
  if (!response.ok) {
    const text = await response.text();
    throw new Error(`${response.status} ${text}`);
  }
  return await response.json();
}


`1`	`//native`
`2`
`3`	`/**`
`4`	`* List Ticket Fields`
`5`	* List the account's system and custom ticket fields, with each dropdown's options (`custom_field_options`). Use a field's `id` in Set Custom Ticket Fields. Cursor-paged: pass `meta.after_cursor` as `cursor` while `meta.has_more` is true.
`6`	`*/`
`7`	`export async function main(`
`8`	`auth: RT.Zendesk,`
`9`	`page_size: number \| undefined,`
`10`	`cursor: string \| undefined`
`11`	`) {`
`12`	`const url = new URL(`
`13`	`https://${auth.subdomain}.zendesk.com/api/v2/ticket_fields`
`14`	`)`
`15`	`url.searchParams.append("page[size]", String(page_size \|\| 100))`
`16`	`if (cursor) {`
`17`	`url.searchParams.append("page[after]", cursor)`
`18`	`}`
`19`
`20`	`const response = await fetch(url, {`
`21`	`headers: {`
`22`	`Authorization: auth.token`
`23`	? `Bearer ${auth.token}`
`24`	: `Basic ${btoa(`${auth.username}:${auth.password}`)}`,
`25`	`Accept: "application/json",`
`26`	`},`
`27`	`})`
`28`
`29`	`if (!response.ok) {`
`30`	throw new Error(`${response.status} ${await response.text()}`)
`31`	`}`
`32`
`33`	`return await response.json()`
`34`	`}`
`35`

`1`	`type Zendesk = {`
`2`	`username: string;`
`3`	`password: string;`
`4`	`subdomain: string;`
`5`	`};`
`6`	`/**`
`7`	`* List Ticket Fields`
`8`	`* Returns a list of all system and custom ticket fields in your account.`
`9`	`*/`
`10`	`export async function main(auth: Zendesk, locale: string \| undefined) {`
`11`	`const url = new URL(`
`12`	`https://${auth.subdomain}.zendesk.com/api/v2/ticket_fields`
`13`	`);`
`14`	`for (const [k, v] of [["locale", locale]]) {`
`15`	`if (v !== undefined && v !== "") {`
`16`	`url.searchParams.append(k, v);`
`17`	`}`
`18`	`}`
`19`	`const response = await fetch(url, {`
`20`	`method: "GET",`
`21`	`headers: {`
`22`	Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
`23`	`},`
`24`	`body: undefined,`
`25`	`});`
`26`	`if (!response.ok) {`
`27`	`const text = await response.text();`
`28`	throw new Error(`${response.status} ${text}`);
`29`	`}`
`30`	`return await response.json();`
`31`	`}`
`32`