1 | type Zendesk = { |
2 | username: string; |
3 | password: string; |
4 | subdomain: string; |
5 | }; |
6 | |
7 | * Create Ticket |
8 | * Create Ticket |
9 | */ |
10 | export async function main( |
11 | auth: Zendesk, |
12 | body: { |
13 | ticket?: { |
14 | additional_collaborators?: { |
15 | email?: string; |
16 | name?: string; |
17 | [k: string]: unknown; |
18 | }[]; |
19 | assignee_email?: string; |
20 | assignee_id?: string; |
21 | attribute_value_ids?: string[]; |
22 | brand_id?: string; |
23 | collaborator_ids?: string; |
24 | collaborators?: string; |
25 | comment?: { |
26 | attachments?: { |
27 | content_type?: string; |
28 | content_url?: string; |
29 | deleted?: string; |
30 | file_name?: string; |
31 | height?: string; |
32 | id?: string; |
33 | inline?: string; |
34 | malware_access_override?: string; |
35 | malware_scan_result?: string; |
36 | mapped_content_url?: string; |
37 | size?: string; |
38 | thumbnails?: { |
39 | content_type?: string; |
40 | content_url?: string; |
41 | deleted?: string; |
42 | file_name?: string; |
43 | height?: string; |
44 | id?: string; |
45 | inline?: string; |
46 | malware_access_override?: string; |
47 | malware_scan_result?: string; |
48 | mapped_content_url?: string; |
49 | size?: string; |
50 | url?: string; |
51 | width?: string; |
52 | [k: string]: unknown; |
53 | }[]; |
54 | url?: string; |
55 | width?: string; |
56 | [k: string]: unknown; |
57 | }[]; |
58 | audit_id?: string; |
59 | author_id?: string; |
60 | body?: string; |
61 | created_at?: string; |
62 | html_body?: string; |
63 | id?: string; |
64 | metadata?: { |
65 | commodo_7f?: string; |
66 | dolore6b?: number; |
67 | [k: string]: unknown; |
68 | }; |
69 | plain_body?: string; |
70 | public?: string; |
71 | type?: string; |
72 | uploads?: string[]; |
73 | via?: { |
74 | channel?: string; |
75 | source?: { anim3?: number; [k: string]: unknown }; |
76 | [k: string]: unknown; |
77 | }; |
78 | [k: string]: unknown; |
79 | }; |
80 | custom_fields?: string; |
81 | custom_status_id?: string; |
82 | due_at?: string; |
83 | email_cc_ids?: string; |
84 | email_ccs?: { |
85 | action?: string; |
86 | user_email?: string; |
87 | user_id?: string; |
88 | user_name?: string; |
89 | [k: string]: unknown; |
90 | }[]; |
91 | external_id?: string; |
92 | follower_ids?: string; |
93 | followers?: { |
94 | action?: string; |
95 | user_email?: string; |
96 | user_id?: string; |
97 | [k: string]: unknown; |
98 | }[]; |
99 | group_id?: string; |
100 | macro_ids?: string; |
101 | organization_id?: string; |
102 | priority?: string; |
103 | problem_id?: string; |
104 | raw_subject?: string; |
105 | recipient?: string; |
106 | requester_id?: string; |
107 | safe_update?: string; |
108 | sharing_agreement_ids?: string[]; |
109 | status?: string; |
110 | subject?: string; |
111 | submitter_id?: string; |
112 | tags?: string; |
113 | ticket_form_id?: string; |
114 | type?: string; |
115 | updated_stamp?: string; |
116 | via?: { |
117 | channel?: string; |
118 | source?: { |
119 | from?: { |
120 | address?: string; |
121 | id?: string; |
122 | name?: string; |
123 | title?: string; |
124 | [k: string]: unknown; |
125 | }; |
126 | rel?: string; |
127 | to?: { address?: string; name?: string; [k: string]: unknown }; |
128 | [k: string]: unknown; |
129 | }; |
130 | [k: string]: unknown; |
131 | }; |
132 | via_followup_source_id?: string; |
133 | [k: string]: unknown; |
134 | }; |
135 | [k: string]: unknown; |
136 | } |
137 | ) { |
138 | const url = new URL(`https://${auth.subdomain}.zendesk.com/api/v2/tickets`); |
139 |
|
140 | const response = await fetch(url, { |
141 | method: "POST", |
142 | headers: { |
143 | "Content-Type": "application/json", |
144 | Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`), |
145 | }, |
146 | body: JSON.stringify(body), |
147 | }); |
148 | if (!response.ok) { |
149 | const text = await response.text(); |
150 | throw new Error(`${response.status} ${text}`); |
151 | } |
152 | return await response.json(); |
153 | } |
154 |
|