Edits history of script submission #4212 for ' Count Tickets in Views (zendesk)'

  • nativets
    One script reply has been approved by the moderators
    Ap­pro­ved
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Count Tickets in Views
     * Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).
    
    Only returns values for personal and shared views accessible to the user performing the request.
    
    This endpoint is rate limited to 6 requests every 5 minutes.
    
    #### Allowed For
    
    * Agents
    
     */
    export async function main(auth: Zendesk, ids: string | undefined) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/views/count_many`
      );
      for (const [k, v] of [["ids", ids]]) {
        if (v !== undefined && v !== "") {
          url.searchParams.append(k, v);
        }
      }
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 377 days ago

  • nativets
    type Zendesk = {
      username: string;
      password: string;
      subdomain: string;
    };
    /**
     * Count Tickets in Views
     * Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).
    
    Only returns values for personal and shared views accessible to the user performing the request.
    
    This endpoint is rate limited to 6 requests every 5 minutes.
    
    #### Allowed For
    
    * Agents
    
     */
    export async function main(auth: Zendesk, ids: string | undefined) {
      const url = new URL(
        `https://${auth.subdomain}.zendesk.com/api/v2/views/count_many`
      );
      for (const [k, v] of [["ids", ids]]) {
        if (v !== undefined && v !== "") {
          url.searchParams.append(k, v);
        }
      }
      const response = await fetch(url, {
        method: "GET",
        headers: {
          Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
        },
        body: undefined,
      });
      if (!response.ok) {
        const text = await response.text();
        throw new Error(`${response.status} ${text}`);
      }
      return await response.json();
    }
    

    Submitted by hugo697 923 days ago