Count Tickets in Views

type Zendesk = {

  username: string;

  password: string;

  subdomain: string;

};

/**

 * Count Tickets in Views

 * Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).

Only returns values for personal and shared views accessible to the user performing the request.

This endpoint is rate limited to 6 requests every 5 minutes.

#### Allowed For

* Agents

 */

export async function main(auth: Zendesk, ids: string | undefined) {

  const url = new URL(

    `https://${auth.subdomain}.zendesk.com/api/v2/views/count_many`

  );

  for (const [k, v] of [["ids", ids]]) {

    if (v !== undefined && v !== "") {

      url.searchParams.append(k, v);

    }

  }

  const response = await fetch(url, {

    method: "GET",

    headers: {

      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),

    },

    body: undefined,

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}