Freshdesk

Support API key and domain

Create and update Freshdesk tickets, contacts and companies from any Windmill script, flow or app.

Set up in 3 steps

In Freshdesk, open your profile settings and copy the API key. Note your domain too — the yourcompany in yourcompany.freshdesk.com.

Open Resources, add a resource of type freshdesk, and fill it in.

Fork any script below and read before writing anything.

Building blocks, if none of the projects above fit. Fork one, run it, or call it as a step inside your own flow.

freshdesk — the shape of the credential every script on this page expects.

Field	Type	Required	What it is
apiKey	string	Yes	API key for the user with required permission level
baseUrl	string	Yes	Base URL of the support portal

What can the key do?

Exactly what the agent it belongs to can. Freshdesk resolves permissions from that user, so create it on an agent with the role you intend.

Is my credential stored on the hub?

Never. It lives only in your own Windmill workspace, encrypted at rest.