Create Custom Ticket Status

type Zendesk = {

  username: string;

  password: string;

  subdomain: string;

};

/**

 * Create Custom Ticket Status

 * Takes a `custom_status` object that specifies the custom ticket status properties to create.

#### Allowed For

* Admins

 */

export async function main(

  auth: Zendesk,

  body: {

    custom_status?: {

      active?: string;

      agent_label?: string;

      description?: string;

      end_user_description?: string;

      end_user_label?: string;

      status_category?: string;

      [k: string]: unknown;

    };

    [k: string]: unknown;

  }

) {

  const url = new URL(

    `https://${auth.subdomain}.zendesk.com/api/v2/custom_statuses`

  );

  const response = await fetch(url, {

    method: "POST",

    headers: {

      "Content-Type": "application/json",

      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),

    },

    body: JSON.stringify(body),

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}