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List Activities

Lists ticket activities in the last 30 days affecting the agent making the request. Also sideloads the following arrays of user records: - actors - All actors involved in the listed activities - users - All users involved in the listed activities #### Pagination - Cursor pagination (recommended) - Offset pagination See Pagination. Returns a maximum of 100 records per page. #### Allowed For * Agents

Script zendesk Verified

by hugo697 ยท 11/7/2023

Use in Windmill

The script

Submitted by hugo697 Typescript (fetch-only)
Verified 377 days ago
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type Zendesk = {
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  username: string;
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  password: string;
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  subdomain: string;
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};
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/**
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 * List Activities
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 * Lists ticket activities in the last 30 days affecting the agent making the request.
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Also sideloads the following arrays of user records:
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- actors - All actors involved in the listed activities
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- users - All users involved in the listed activities
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#### Pagination
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- Cursor pagination (recommended)
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- Offset pagination
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See Pagination.
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Returns a maximum of 100 records per page.
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#### Allowed For
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* Agents
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 */
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export async function main(auth: Zendesk, since: string | undefined) {
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  const url = new URL(
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    `https://${auth.subdomain}.zendesk.com/api/v2/activities`
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  );
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  for (const [k, v] of [["since", since]]) {
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    if (v !== undefined && v !== "") {
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      url.searchParams.append(k, v);
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    }
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  }
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  const response = await fetch(url, {
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    method: "GET",
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    headers: {
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      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
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    },
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    body: undefined,
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  });
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  if (!response.ok) {
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    const text = await response.text();
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    throw new Error(`${response.status} ${text}`);
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  }
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  return await response.json();
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}
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