Create Or Update User

type Zendesk = {

  username: string;

  password: string;

  subdomain: string;

};

/**

 * Create Or Update User

 * Creates a user if the user does not already exist, or updates an existing user

identified by e-mail address or external ID.

 */

export async function main(

  auth: Zendesk,

  body: {

    user?: {

      custom_role_id?: string;

      email?: string;

      external_id?: string;

      identities?: { type?: string; value?: string; [k: string]: unknown }[];

      name?: string;

      organization?: { name?: string; [k: string]: unknown };

      organization_id?: string;

      role?: string;

      [k: string]: unknown;

    };

    [k: string]: unknown;

  }

) {

  const url = new URL(

    `https://${auth.subdomain}.zendesk.com/api/v2/users/create_or_update`

  );

  const response = await fetch(url, {

    method: "POST",

    headers: {

      "Content-Type": "application/json",

      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),

    },

    body: JSON.stringify(body),

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}