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Add Tags

Published Nov 7, 2023

You can also add tags to multiple tickets with the Update Many Tickets endpoint.

Script zendesk Verified

Use in Windmill

The script

Submitted by hugo697 Typescript (fetch-only)

Verified 399 days ago

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type Zendesk = {
  username: string;
  password: string;
  subdomain: string;
};
/**
 * Add Tags
 * You can also add tags to multiple tickets with the Update Many
Tickets endpoint.
 */
export async function main(auth: Zendesk, ticket_id: string) {
  const url = new URL(
    `https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/tags`
  );

  const response = await fetch(url, {
    method: "PUT",
    headers: {
      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
    },
    body: undefined,
  });
  if (!response.ok) {
    const text = await response.text();
    throw new Error(`${response.status} ${text}`);
  }
  return await response.json();
}


`1`	`type Zendesk = {`
`2`	`username: string;`
`3`	`password: string;`
`4`	`subdomain: string;`
`5`	`};`
`6`	`/**`
`7`	`* Add Tags`
`8`	`* You can also add tags to multiple tickets with the Update Many`
`9`	`Tickets endpoint.`
`10`	`*/`
`11`	`export async function main(auth: Zendesk, ticket_id: string) {`
`12`	`const url = new URL(`
`13`	`https://${auth.subdomain}.zendesk.com/api/v2/tickets/${ticket_id}/tags`
`14`	`);`
`15`
`16`	`const response = await fetch(url, {`
`17`	`method: "PUT",`
`18`	`headers: {`
`19`	Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
`20`	`},`
`21`	`body: undefined,`
`22`	`});`
`23`	`if (!response.ok) {`
`24`	`const text = await response.text();`
`25`	throw new Error(`${response.status} ${text}`);
`26`	`}`
`27`	`return await response.json();`
`28`	`}`
`29`