Listing Comments

type Zendesk = {

  username: string;

  password: string;

  subdomain: string;

};

/**

 * Listing Comments

 * #### Pagination

- Cursor pagination (recommended)

- Offset pagination

See Pagination.

 */

export async function main(

  auth: Zendesk,

  request_id: string,

  since: string | undefined,

  role: string | undefined

) {

  const url = new URL(

    `https://${auth.subdomain}.zendesk.com/api/v2/requests/${request_id}/comments`

  );

  for (const [k, v] of [

    ["since", since],

    ["role", role],

  ]) {

    if (v !== undefined && v !== "") {

      url.searchParams.append(k, v);

    }

  }

  const response = await fetch(url, {

    method: "GET",

    headers: {

      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),

    },

    body: undefined,

  });

  if (!response.ok) {

    const text = await response.text();

    throw new Error(`${response.status} ${text}`);

  }

  return await response.json();

}