Bulk Update Default Custom Ticket Status

Updates the default values for many custom ticket statuses at once. #### Allowed For * Admins

Script zendesk Verified

by hugo697 ยท 11/7/2023

The script

Submitted by hugo697 Typescript (fetch-only)
Verified 377 days ago
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type Zendesk = {
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  username: string;
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  password: string;
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  subdomain: string;
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};
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/**
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 * Bulk Update Default Custom Ticket Status
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 * Updates the default values for many custom ticket statuses at once.
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#### Allowed For
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* Admins
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 */
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export async function main(
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  auth: Zendesk,
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  body: { ids?: string; [k: string]: unknown }
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) {
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  const url = new URL(
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    `https://${auth.subdomain}.zendesk.com/api/v2/custom_status/default`
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  );
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  const response = await fetch(url, {
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    method: "PUT",
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    headers: {
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      "Content-Type": "application/json",
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      Authorization: "Basic " + btoa(`${auth.username}:${auth.password}`),
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    },
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    body: JSON.stringify(body),
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  });
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  if (!response.ok) {
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    const text = await response.text();
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    throw new Error(`${response.status} ${text}`);
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  }
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  return await response.json();
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}
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